This ministry-specific coaching guide on Effective Listening Skills follows the four stages and 11 frames on the storyboard. These sequential stages consist of:
- Hear or be attentive to people when they are communicating with you.
- Understand the totality of what is being communicated or get clear on the message being sent.
- Interpret or get a wider sense of meaning (by paraphrasing and summarizing what is said).
- Respond or reply to the message sender in the clearest way possible.
Apart from the specific introductory notes for coaches, most critically, the CG provides suggested questions that can be asked of the coachee to help open up the conversation. These targeted questions (and support coaching notes) exist for all the frames in the storyboard. The individual being coached can then refer to their own separate storyboard as a guide to the conversation (which is likely to be over several sessions) and the coach invites the individuals to think about application issues by asking the questions and probing further when answers are given.
This resource is a PDF downloadable file intended for the use of the purchaser. It also includes a complimentary copy of the accompanying Ministry-Specific Effective Listening Skills Storyboard. Please purchase reprint permission if you wish to make multiple copies of the Storyboard for your Coachees.