Assertiveness: Skill Builder Booklet


Ministry Specific Resource (PDF)

SKU: WCOD-SBAS Categories: ,


Assertiveness is a philosophy and a technique of communication. It involves getting a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of the human experience).

This Assertiveness Skills booklet helps you explore the subject of assertiveness, get practical advice, and build skills in this critical area.


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