Description
Storyboards provide a visual “line of sight” through a development topic. This ministry-specific storyboard on Managing Poor Performance addresses the following Development Outcomes and Learning Objectives.
Development Outcomes
- Understand the responsibilities of leaders to set high standards
- Recognize the different types or categories of poor performance (and the different approaches that can be used to deal with each)
- Appreciate the importance of carefully gathering facts and data on performance as a basis for intervention (and avoid relying on rumors, assumptions, and guesses)
- Take positive coaching action with individuals, wherever performance starts to slip
Apply informal and formal disciplinary steps in a fair, consistent and appropriate manner whenever required to do so
Storyboard Headings:
- Avoiding performance mediocrity
- Types of poor performance
- Early warning systems
- Gathering the facts
- Be calm, focused and direct
- Offer constructive criticism
- Set clear targets
- Discuss progress regularly
- Assessing whether the ‘gap’ is closing
- Inviting ‘expert’ advice
- Giving progressive warnings
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